We also inform you that in an effort to provide greater security to the owners of credit cards, we have incorporated into our payment gateway called secure payment system CES (secure e-commerce).
FORMS OF PAYMENT There are various forms of payment the customer can choose: The entire platform of e-commerce of FS is to fit with the law 34/2002, of 11 July, services of the society of the
Information and electronic commerce (LSSI).
You can use the modern and efficient system of Paypal payments to pay your orders in our online store of instantly. If you have an account Paypal it will be easy to make payments on our website. All these payments have a surcharge of 4% Commission applied by Paypal.
The order will have an extra charge of 4% to the total of your invoice PAYPAL Commission. The Commission generated by Paypal will be assumed by the customer and will be explicit to choose Paypal as a payment method. FISIOSHOP does not perceive anything about all of this increase.
POS payment gateway
You can make secure payments through the POS contracted with Banco Sabadell.
In no time your credit card data are reported on the basis of FS but go directly to the POS (Terminal point of sale of the Bank), i.e., communication is made from Bank to bank without any FS interference in it at any time.
Credit card Visa or Mastercard
To pay with VISA or MASTERCARD request you always the following data: the card number, expiration date, and a validation code that coincides with the last 3 digits of the number printed in italics on the back of your VISA or MASTERCARD card, offering, in this way, further guarantees about the security of the transaction.
ALL transactions on FisioShop are 100% safe. Operations involving the transfer of banking data are performed using a secure environment. FisioShop uses a server based on the standard SSL (Secure Socked Layer) security technology. Any information that we transmit travels encrypted over the network.
The same data on your credit card are not registered in any database but they go directly to the POS (Terminal point of sale of the Bank), i.e., communication is made from Bank to bank without any FisioShop.es intervention therein at any time.
We also inform you that in an effort to provide greater security to the owners of credit cards, we have incorporated into our payment gateway called secure payment system CES (secure e-commerce). Thus, if it is a "secured" card holder always You can make payments with VISA or MASTERCARD at our store. This method of payment does not have any Commission or charge
You can pay by bank transfer to the account whose details are listed below. When the transfer on the concept you must indicate the name of who placed the order and the order number MANDATORY. Once proven effective Bank FS shall transfer, the order will be sent and not before.
It is convenient to send us proof of the transfer by E-mail to email@example.com. As a measure of security, if you send us an e mail of confirmation of the transfer, and after five days, not figure the FS account membership, we will contact you to confirm that no error has occurred in the sending of the transfer.
Remember that you must make payment in EUROS and any commissions exchange and banking are paid by the customer to opt for this method.
Beneficiary: FISIOSHOP (INVERIMPORTA, S.L.) CIF. B-52531274, C/C++: IS 67 - 0081 5307 70 0001192720
Beneficiary: FISIOSHOP (INVERIMPORTA, S.L.) CIF. B-52531274
IBAN: IS 67 SWIFT CODE: BSABESBB C/C++: 0081 5307 70 0001192720
If there is someone to pick up the order, that person will receive the package and must sign and complete the delivery note, scoring in his name, ID or equivalent and the day of receipt.
If there is none, the carrier will leave a note so that you go to the nearest office to pick up the shipment.
All orders received from Friday at 16.00 hours will be shipped on Monday, to avoid to remain standing in stores that apply during the weekend. Delivery times are approximate and may vary for reasons that are understandable as Christmas, Holy week, strikes, natural disasters, attacks, sabotage and other reasons of force majeure. From the moment in which FISIOSHOP processes the request in private messaging, any delay or incidence will be attributable to the courier company, having complied FISIOSHOP with part of the actions that correspond and not proceeding any claim of any kind against FISIOSHOP. FISIOSHOP will exercise the potential claims against the company responsible for the shipment. It can occur that occasionally a package we be returned as "packet that cannot be delivered". In this case we will contact you to be able to send it back. To avoid these situations, we advise you to indicate your name in the mailbox and the chime corresponds to the delivery address you gave us and to also indicate when you place your order any comments that may be of assistance to facilitate the delivery.
Note: Delivery of large volume goods as stretchers, showcases, clinical furniture, or material of gym, etc, will be held at street, not being included the service stairs, Elevator, etc. Products do not include the installation or Assembly.
IMPORTANT: In the event that it finds, at the time of the delivery by the carrier, flaws in the compliance or that the merchandise is visibly damaged, should be noted on the delivery note of the carrier that made and put it in knowledge of Fisioshop immediately or within 24 hours of the receipt of the goods to the Department of after-sales service of Fisioshop. In any case you should check that the goods have been delivered in perfect condition and it is recommended to always put on the delivery of the carrier, EXCEPT FOR EXAMINATION IN ACCORDANCEto subsequently claim since otherwise the carrier gives as the receipt of the product.
Any return without the prior consent of Fisioshop will not be accepted.
You may only return a product received in case of:
Due to breakage of transport:
Returns will be accepted by break within 24 hours upon receipt and if shown on the delivery of transport.
If when you receive your order are not satisfied, you have a period of fourteen (14) calendar days, counted from the date of receipt to execute the right of refund.
Product should be perfectly packed and protected to avoid damage of otherwise or the insurance carrier or FS shall be liable for the damage caused, being sole and exclusive responsibility of the customer. And in return should include also manuals, accessories or freebies included in your case.
Upon receipt of the merchandise in our stores, and subject to verification of the State of the same, will be the processing of the return.